Do you want to take a chance on shopping online? Or have you already experienced online subscription traps? With our website and documentation, we would like to guide you through different aspects of shopping online.
When buying online abroad, you should have a look at our 10 Golden Rules.
In order to avoid the black sheep among online traders, our Six Basic Rules, a compact leaflet, can help you.
Should you be confronted with the annoying phenomenon of Online Subscription Traps (known as “Internet-Abofallen”), don’t be intimidated too easily and first read our special information sheet. Also, for contracts concluded after August 1, 2012, the so-called “button-solution” offers better protection for consumers – find out more about it in our new leaflet. Besides, you can get information about other particularities concerning the conclusion of a contract via the Internet under German law here.